Frequently Asked Questions
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At Prints2Gifts, we offer custom sublimation printing on suitable sublimation-ready products, including personalised mugs and other compatible items.
Sublimation allows colourful designs, photographs and artwork to be transferred onto specially coated products and suitable materials.
If you're unsure whether an item can be personalised using sublimation, please get in touch and we'll be happy to advise.
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Yes! Prints2Gifts offers 3D printing for gifts, decorative items and creative projects & cos-play
We can produce a range of 3D-printed products, including decorative bowls, ornaments and other designs.
If you have a particular idea or project in mind, please contact us to discuss what's possible. We welcome individual orders as well as larger quantities.
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No! At Prints2Gifts, we have no minimum order quantity for our custom printing services or gifts
Whether you need just one print for a personal project or a larger quantity for your business, we're happy to help.
Our printing services include:
DTF printing: Custom transfers for suitable fabrics, including T-shirts, hoodies and bags.
UV DTF printing: Custom transfers and gang sheets for suitable hard surfaces, including glass, tumblers, bottles and acrylic.
Sublimation printing: Personalised printing on suitable sublimation products and blanks.
3D printing: Custom 3D-printed items, gifts and decorative products.
Whether you're ordering a single print or planning a larger project, you can explore our printing services on our website.
For custom orders or questions, please email Prints2gifts4u@gmail.com.
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Because all personalised items are made just for you, they can’t be returned or refunded unless faulty.
✨ Tip: Please double-check all names, spelling, and details before ordering to make sure everything is perfect.
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We always aim to match your design as closely as possible 💖
However:
Colours may vary slightly due to screen settings
Materials can affect the final look
✨ This is completely normal in printing and not considered a fault.
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Your print will only be as good as the image provided.
Low-quality images may appear blurry or pixelated
Screenshots and downloads from social media often reduce quality
✨ For best results: send the highest quality image you have
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Our products include personalised mugs, tumblers, drinking glasses, water bottles, clothing, bags, hats, cushions, decorative items, 3D-printed gifts and more.
We also offer DTF transfers for fabrics, UV DTF transfers for suitable hard surfaces, sublimation printing and embroidery.
Many items can be personalised with names, photographs, artwork or custom designs. If you have something particular in mind, please get in touch to see how we can help.
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Ordering your custom DTF and UV DTF transfers from Prints2Gifts is easy!
Simply visit our DTF Prints or UV DTF page and follow the link to our online design tool.
You can upload your own artwork, remove the background if needed, and resize your design to suit your project.
Once you've placed your order, complete the design submission form and include your invoice number so we can match your artwork to your payment.
What's the difference?
DTF transfers are designed for suitable fabrics, including T-shirts, hoodies, bags and other textile projects. Maximum print size: A3.
UV DTF transfers are designed for suitable hard surfaces, including glass, tumblers, bottles, acrylic and more. Our UV DTF gang sheets are approximately A3 width, with long continuous lengths available — we've printed sheets over 7.5 feet long!
If you're unsure which printing method you need, just get in touch and we'll happily help. prints2gifts4u@gmail.com
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We currently deliver within the UK and do not offer international shipping.
If you have any questions about delivery to your location, please get in touch before placing your order.
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If you need your order urgently:
📩 Contact us before placing your order
We’ll do our best to prioritise it where possible, depending on availability.
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Personalised items → cannot be changed or cancelled once production starts
Non-personalised items → can be cancelled within the legal timeframe
✨ If you spot a mistake, contact us ASAP — we’ll try to help if we can!
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Yes — we love creating on your items 💖
However:
Items are provided at your own risk
Some materials may react to heat/printing
We are not responsible for damage unless due to our error
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To keep your item looking its best:
Wash inside out
Avoid high heat
Do not tumble dry
Do not iron directly on the design
✨ Proper care = longer-lasting prints
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We’ll sort it 💖
Contact us within 48 hours
Send photos of the issue
We’ll arrange a replacement or refund if appropriate.
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We always dispatch on time, but once shipped:
Delivery is handled by Royal Mail
Delays can occasionally happen
✨ We’ll always help where we can!
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Please contact us immediately.
If your order has already been dispatched, we may not be able to change it.
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Personalised items → No
Non-personalised items → Yes (within 14 days, unused)

